Workplace Violence Consultant
Workplace violence incidents continue to increase in the United States, making it a leading cause of work-related deaths in America. More than 1.5 million workers are victimized annually. This creates major concerns for business owners, hospitals, and administrators across the nation. Employers have a responsibility to create a safe work environment. Violence can spur at unpredictable times, emphasizing the importance of early detection, prevention, and proper management. Below we will discuss ways to prevent and manage workplace violence to assist you and your team in making your business a safe place to work.
MANAGING
What is the first step in managing workplace violence?
The first step in managing workplace violence is to spot the warning signs. Recognizing warning signs, such as stress, will help in preventing workplace violence. Another important step is to have a management team committed to preventing workplace violence. If the staff leaders are committed to prioritizing prevention, the rest of the staff is likely to follow. Additionally, having a plan in place in case violence should occur is a crucial first step.
How do you identify workplace violence?
There are different warning signs to look out for to quickly identify workplace violence. Spotting the warning signs can drastically reduce the risk of workplace violence. Below is a list of behaviors to take note of. Note that any of the behaviors below do not guarantee that violence will occur, however they are characteristics that can hint at potential workplace violence.
- Sudden change in behavior
- Frequent tantrums and overreactions
- Crying and overly emotional
- Late to work or missed days of work
- Disrespect towards administrators
- Failing to complete job requirements
- Increased mistakes on the job
- Denial of change in work ethic
- Using foul language on the job
- Unable to handle constructive criticism
- Inability to take responsibility for errors
- Constant forgetfulness
- Believes they are being treated unfairly
- Isolating from others
- Inadequate hygiene
- Pacing or repetitive movements
- Clenched fists
- Lack of physical boundaries
- Glaring
- Talking in a loud tone
- Interests in weapons and violence
- Violence towards objects
- Engaging in threatening behavior, such as intimidation
- Argues with multiple individuals
- Recent personal loss
- Low self-esteem
- Abuse of alcohol or drugs
- Paranoia
If any of these warning signs are observed by any team member, they should be reported to management and assessed. All observed behaviors should be clearly documented. Depending on the company’s policies, the next steps can vary.
PREVENTING
How can we prevent workplace violence?
It is crucial for business administrators to make efforts towards workplace violence prevention. Below are steps that can help in preventing incidents of violence in the workplace.
- Have a report system in place where all staff members can report any warning signs in a safe way. These reports must be investigated. At the end of the investigation, there should be an appropriate solution.
- Implement preventative measures, such as limiting the amount of cash in registers, having security guards, and requiring photo ID badges for employees.
- Conducting employee training for workplace violence is important. This helps prepare and inform employees of the emergency plan, should workplace violence occur. During these training sessions, common warning signs -such as the ones described above- should be covered so that employees are knowledgeable on what to look out for.
- During onboarding, background checks are a valued prevention technique. Previous charges, such as domestic violence, can be a big risk factor for future violent behavior.
- Conduct frequent workplace assessments to look for potential hazards in the workplace that could lead to workplace violence.
- Consider consulting with a security and workplace prevention expert to assess the work environment and provide suggestions on improvements.
What responsibilities do employees have to prevent workplace violence?
Employers have a responsibility to create a safe work environment. Employers should be committed to the cause by implementing new prevention measures, providing training sessions, and assessing the environment. Employers should be clear on their zero-tolerance policy. Employees can also play a big role in preventing workplace violence. For one, employees can report any concerns to their management team and should be encouraged to voice suggestions. Employees can attend training sessions on this topic to assist with reducing the risk of workplace violence. Employees should also be involved in the prevention program to strengthen the team’s level of preparedness.
Implementation of workplace violence prevention strategies are not a guarantee that the work environment will be completely free from any disruption. However, proper implementation and commitment can minimize the chance of a workplace violence event occurring. All management personnel and staff should be educated on warning signs to quickly identify any possible risks. The leadership team has a responsibility to manage and prevent workplace violence by applying strategies like the ones discussed above.
Workplace Violence Prevention Expert
At SSMC, we provide excellent security consulting services. We review, evaluate, and support cases relating to negligent hiring, training, retention, and supervision. As well as negligent or inadequate policies & processes relating to workplace violence prevention and loss prevention. If you are looking for an expert witness, contact us through our contact form or call us at (407) 385-9167.
