Workplace Violence Consultant
Workplace violence continues to increase across the United States. Currently there are roughly 1.5 million assaults that occur on the job each year, and workplace violence is now the 3rd leading cause of fatal injuries. The high frequency of violence in the workplace has led many to ask, “what causes workplace violence”? There is not one answer to this question because workplace violence can look very different depending upon the industry and other risk factors. It may be an upset customer, a stressed employee, or a fight between co-workers. It is important to be aware of the possible causes to prevent future workplace violence.
What causes workplace violence?
The following are some factors that may cause workplace violence. Stress can play a major role in workplace violence. Stress is frequently a result of a demotion, being let go, or a company merger. Even rumors can lead to workplace violence. Stress may also be rooted in a personal cause such as struggling with finances. Stress increases chances of lashing out and acting on impulse. Overworking and staff shortages can also lead to stress and resentment. If a customer or employee feels that they have been wronged, this could lead to workplace violence.
Where does most workplace violence occur?
Certain worksites are at higher risk for workplace violence. Job fields such as healthcare, security, transportation, and service work can place someone at higher risk of being a victim of workplace violence. For example, studies have indicated taxi drivers are 60 times more likely to experience workplace violence, and 20 times more likely to be a victim of homicide. Hospitals and healthcare workers often experience workplace violence because patients may be violent, under the influence, in pain and/or experiencing a mental health crisis. Nearly 50% of doctors in the ER report that they have been assaulted by a patient in the past year. Retail stores are also another location that often endures workplace violence. Service workers (especially women) are at a high risk for workplace sexual harassment. It is crucial for these high-risk job sites and industries to prioritize workplace violence prevention. An employer’s failure to act can result in significant judgments and settlements in lawsuits due to negligent security.
How does workplace violence affect employees?
Workplace violence affects employees, employers, shareholders, loved ones, and customers. Customers and employees may be injured or traumatized after experiencing or witnessing workplace violence. Employees may not provide the same level of care or service after experiencing workplace violence. Employers may witness a drop in employee morale. Employees may also start doubting their employer’s ability to protect them. In a setting like the emergency room, workplace violence can drastically increase wait time for patients waiting to be admitted.
Workplace violence also has major financial implications if not addressed. Companies may experience high costs with possible worker compensation claims and litigation. Up to 18 weeks after a violent occurrence, productivity may decrease up to 50%. Additionally, employee turnover may increase up to 40% after witnessing workplace violence. Companies may gain negative publicity from the public, which can impact their brand, and ultimately future revenue.
Knowing how to prevent workplace violence can make a big difference in the work environment. Even in high-risk jobs, if the proper precautions are taken, workplace violence can be reduced. While being aware of causes and risks can aid in prevention, companies must create and implement a comprehensive workplace violence prevention plan. If your business is unsure where to begin, talking with a workplace violence prevention expert can make the process a breeze.
Workplace Violence Prevention Consultants and Experts
At SSMC, we provide workplace violence and security consulting services. Our consultants have decades of real-world experience in workplace violence and threat management and are among the nation’s leading experts who can assist organizations and hospitals develop effective workplace violence and security programs.
We also review, evaluate, and support cases relating to negligent hiring, training, retention, supervision, as well as negligent or inadequate policies & processes relating to workplace violence prevention and loss prevention. If you are looking for an expert witness, contact us through our contact form or call us at (407) 385-9167.
